The Start

Welcome to my blog! My name is Piotr and I am going to provide you with frequent tips on how to manage IT effectively in your company. I have extensive experience in IT Service Management and ITIL specifically. My goal is to make it easier to understand and to give you ideas on how to apply ITIL concepts in practice.

IT Service Management can be very complex. If you look on the internet, a lot of the articles or blog posts on the subject concentrate on pretty advanced aspects. They are the quantum physics of ITSM. Instead of following that road, I would like to show you a more friendly face of ITIL. I will let you judge, my readers, whether I am successful or not.

Check back tomorrow for my next article.


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