About The Author

Piotr Chec brings years of professional experience managing IT teams and IT Service Management processes, as well as doing hands-on work executing those processes.

Piotr has been focusing on providing effective support of IT systems and has substantial experience in developing and executing service improvement initiatives. He has gathered valuable experience in transitioning systems from project teams to support teams.
Piotr has worked in multinational corporations throughout his career, where virtual teams are a fact of life. He has collected valuable experience in applying ITIL best practices in outsourcing environment, both as outsourcing service provider and a customer.

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About ITSM Perfection

This site is intended to provide you with concise, easy to understand articles on IT Service Management. It places particular emphasis on ITIL best practices. The goal of the articles on this site is to give advice on how to apply ITIL in practice, to show examples and to inspire the readers to come up with their own ideas.

New content is provided on a frequent basis, so check back regularly. Better yet, subscribe to the site and have the new posts delivered directly to your email or favorite RSS reader. You can also follow Piotr on Twitter and be notified instantly about new content on the site.

This site contains only personal opinions of the post authors.